Hannah Evans is a senior hospitality and operations leader with more than 15 yearsO experience driving large-scale transformation across complex service environments. Currently leading hospitality services for RSL LifeCare across 29 residential aged care homes, Hannah oversees food, cleaning, laundry and caf operations, with a strong focus on operational excellence, financial performance, and resident experience.
With a background spanning events, restaurants and enterprise operations, Hannah brings deep commercial acumen to the aged care sector. She has led significant reform initiatives aligned to Standard 6 (Food & Nutrition), embedding costed menus, procurement governance, IDDSI compliance and supplier optimisation N while simultaneously elevating the dining experience through resident-led engagement forums and culinary innovation programs.
Passionate about redefining aged care hospitality, Hannah champions a model that blends financial sustainability with dignity, choice and joy at the table. She has launched chef innovation workshops, introduced structured resident feedback platforms, and driven procurement efficiencies, delivering measurable cost savings without compromising quality.
A values-led leader, Hannah is committed to building high-performing, psychologically safe teams and empowering frontline staff to deliver exceptional service. She believes the future of aged care lies at the intersection of hospitality, innovation, technology and human connection N and is focused on creating scalable models that improve both resident outcomes and organisational