Dylan Pike is Head of Business Growth for Square in Australia, working closely with restaurants, cafes and multi-site venues to help them grow through better use of technology. With a focus on how payments data, POS and digital tools can work together, Dylan brings a ground-level view of what’s actually moving the needle for hospitality operators – from driving repeat visits and deeper customer engagement to building loyalty programs that reflect how people actually spend. He’s passionate about helping venues turn transactional moments into meaningful, lasting customer relationships.