Head of Hotel Services / Mecwacare
Dinesh Subramani

Dineshkumar Subramani is an accomplished healthcare hospitality leader serving as Head of Hotel Services within the aged care sector. With over 20 years of industry experience, he provides strategic leadership across multiple residential facilities, ensuring food services consistently meet the highest standards of safety, compliance, nutrition, and resident satisfaction.

He strengthened operational governance by implementing the Safe Food Pro digital data logging system, significantly improving real-time temperature monitoring, food safety compliance, audit readiness, and traceability across all kitchens. In addition, he successfully developed and embedded a structured procurement framework through FoodByUs, enhancing supplier consolidation, purchasing transparency, cost control, and contract compliance while improving overall supply chain efficiency.

Dinesh is widely recognised for elevating the dining experience in aged care. He introduced premium Fine Dining Experiences for residents, featuring restaurant-quality presentation, themed culinary events, and refined service delivery. The initiative was exceptionally well-received and became a standout success across facilities, enhancing resident satisfaction and engagement.

Further strengthening resident connection, he launched the “Behind the Apron” initiative and interactive culinary Masterclasses, allowing residents to engage directly with chefs, learn new skills, and participate in meaningful food experiences. These programs fostered community spirit and enriched the overall living experience.

With deep expertise in HACCP systems, IDDSI compliance, therapeutic menu planning, and audit governance, Dinesh continues to modernise healthcare hospitality, positioning it as a structured, innovative, and resident-centred service model.

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