Head of Reservations / Laundy Hotel Group
Bethany Garnett

Bethany Garnett works at the intersection of hospitality and technology, helping operators make smarter decisions about the systems that power their businesses.
With experience spanning venue operations and group-level technology strategy, she understands both the realities of running a venue and the complexity behind the tools that support it. Bethany specialises in cutting through the noise of an increasingly crowded tech landscape and is trusted by operators to identify whatOs truly worth investing in from AI-driven forecasting, automation, and personalisation tools to reservations, CRM, and guest engagement platforms.
She has led the implementation and optimisation of technology across multi-venue hospitality groups, with a focus on creating connected, scalable systems that improve efficiency, enhance the guest experience, and enable more predictive, data-led decision making, moving operators away from reactive ways of working while delivering measurable commercial outcomes.
Known for her practical, operator-first approach, Bethany focuses on solutions that are simple, effective, and built for real-world use. She is passionate about helping operators build tech stacks that not only work today, but continue to support smarter, more proactive decision making as they grow.

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Building a Future-Proof Tech Stack: What Operators Should Invest in Now
Monday 25 May
11:30 am - 12:15 pm
Tech Stage
Chris Tate
Operations Manager
Pablo & Rusty's Coffee Roasters
Andrew Briese
CEO/Founder
CTB & CO.
Bethany Garnett
Head of Reservations
Laundy Hotel Group
Alek Trpkoski
CEO
Byte Federal